Related and Popular Searches are failing

Incident Report for SearchStax

Resolved

This incident has been resolved.
Posted Jul 23, 2026 - 12:02 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 23, 2026 - 09:56 PDT

Update

We are continuing to work on a fix for this issue.
Posted Jul 23, 2026 - 09:31 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 23, 2026 - 08:51 PDT

Investigating

We are currently investigating the issue in related and popular searches. In addition pulse monitoring is affected as well
Posted Jul 23, 2026 - 08:37 PDT
This incident affected: SearchStax Managed Search (Pulse Monitoring) and SearchStax Site Search (Discovery APIs).
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