All Systems Operational
www.searchstax.com Operational
90 days ago
100.0 % uptime
Today
SearchStax Cloud Operational
90 days ago
100.0 % uptime
Today
SearchStax Cloud Admin App ? Operational
90 days ago
100.0 % uptime
Today
Pulse Monitoring Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Customer Dedicated Deployments Operational
SearchStax Studio Operational
90 days ago
100.0 % uptime
Today
SearchStax Studio Admin App Operational
90 days ago
100.0 % uptime
Today
Analytics API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 2, 2023

No incidents reported today.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023
Resolved - This incident has been resolved.
Jan 25, 06:01 PST
Monitoring - All DRs have been switched back to Primary.

Azure reports: "Our telemetry shows consistent signs of recovery from 09:00 UTC onwards across multiple regions and services, and we are continuing to actively monitor the situation.
With WAN networking now seeing recovery, we are working to ensure full recovery for impacted services."

Jan 25, 02:06 PST
Update - Update from Azure:
"We have identified a recent WAN update as the likely underlying cause, and have taken steps to roll back this update. Our latest telemetry shows signs of recovery across multiple regions and services, and we are continuing to actively monitor the situation."

As per this update, our team with contact you to start switching the DRs back to the primary deployment if the DR was activated.

Jan 25, 01:41 PST
Update - Azure has updated the following:

"We've determined the network connectivity issue is occurring with devices across the Microsoft Wide Area Network (WAN). This impacts connectivity between clients on the internet to Azure, as well as connectivity between services in datacenters, as well as ExpressRoute connections. The issue is causing impact in waves, peaking approximately every 30 minutes."

Jan 25, 01:34 PST
Update - Our monitoring is now showing that all deployments are now reachable. Azure status page has not been updated.
Our team will continue to monitor their status page and contact you to start switching the DRs back once Azure updates on their site.

Jan 25, 01:21 PST
Update - Deployments in most regions are now showing as up. However, we are still seeing an issue with the Azure West Europe region.
If you have a DR and the DR was activated, our team has already contacted you vis support. We will be waiting for the Azure incident to resolve before we switch you back from DR.

Update from Azure:
"WarningAzure Networking - Multiple regions - Investigating

Starting at 07:05 UTC on 25 January 2023, customers may experience issues with networking connectivity, manifesting as network latency and/or timeouts when attempting to connect to Azure resources in multiple regions, as well as other Microsoft services.

We are actively investigating and will share updates as soon as more is known.

This message was last updated at 08:53 UTC on 25 January 2023"

Jan 25, 01:10 PST
Identified - Multiple regions in Azure are facing Networking Issue, due to which the Solr deployments are unreachable - https://status.azure.com/en-us/status
If your deployment is affected due to this issue, but has a DR configured, you should be moved over to the DR deployment.

Our team is closely monitoring azure and will keep you updated on the status.

Jan 25, 00:47 PST
Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.