Investigating - Starting 10:10pm PST, our team noticed a large number of errors in Heartbeat detection for deployments for the alerts setup via SearchStax Pulse.
At this time, we checked all alerts triggered via Pulse and have confirmed that the deployments for which these alerts were triggered are all in healthy state.
We have temporarily paused the alert emails while we investigate the issues.
Our team has separate monitoring that is setup for all deployments for which they get alerted on if a node or deployment is unavailable. If you are one of our Premium Customers, and if we encounter any issue, our team will reach out to you via email.
As there is more progress on the issue, we will keep updating this incident.
Oct 10, 22:49 PDT
At this time, we checked all alerts triggered via Pulse and have confirmed that the deployments for which these alerts were triggered are all in healthy state.
We have temporarily paused the alert emails while we investigate the issues.
Our team has separate monitoring that is setup for all deployments for which they get alerted on if a node or deployment is unavailable. If you are one of our Premium Customers, and if we encounter any issue, our team will reach out to you via email.
As there is more progress on the issue, we will keep updating this incident.
Oct 10, 22:49 PDT
Management Portal
?
Operational
Management API
Operational
Analytics API
Operational
AWS route53
Operational
AWS cloudfront
Operational
AWS ses-us-east-1
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance