All Systems Operational

About This Site

Welcome to the SearchStax Status Page.

This page provides real-time updates on the availability and performance of SearchStax services, including Managed Search, Site Search, and related infrastructure. We are committed to delivering a reliable and high-performing search experience, and this page ensures transparency by keeping you informed about system uptime, scheduled maintenance, and any service disruptions.

If you experience an issue that is not reflected here, please reach out to our Support Team

Stay informed by subscribing to status updates to by clicking on "Subscribe to Updates" button.

www.searchstax.com Operational
90 days ago
100.0 % uptime
Today
SearchStax Managed Search Operational
90 days ago
99.99 % uptime
Today
Admin App Operational
90 days ago
100.0 % uptime
Today
Pulse Monitoring Operational
90 days ago
99.99 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Customer Dedicated Deployments Operational
90 days ago
100.0 % uptime
Today
Serverless Deployments Operational
90 days ago
100.0 % uptime
Today
SearchStax Site Search Operational
90 days ago
100.0 % uptime
Today
Admin App Operational
90 days ago
100.0 % uptime
Today
Analytics API Operational
90 days ago
100.0 % uptime
Today
Search APIs Operational
90 days ago
100.0 % uptime
Today
Discovery APIs Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Database Maintenance – Managed Search & Site Search Sep 12, 2026 07:00-11:00 PDT

We will be performing scheduled database maintenance for SearchStax Managed Search and Site Search.

During the maintenance window, approximately 5 minutes of downtime is expected for the Managed Search and Site Search Admin Dashboards and Administration APIs.

End-user search traffic and search APIs will remain fully available and are not expected to be impacted.

Posted on Sep 02, 2026 - 08:58 PDT

Sep 3, 2026

Resolved - This incident has been resolved.
Sep 3, 13:54 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 3, 13:53 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 3, 09:19 PDT
Investigating - We are investigating an issue with Managed Search Pulse Performance Graphs and deployment management. At the moment they do not display, a spinning icon is shown. A workaround to the issue is erasing cookies or using a browser in "incognito" mode.

Typical Error message:

CSRF Failed: CSRF token from the 'X-Csrftoken' HTTP header incorrect.
Please investigate the CSRF token validation issue and advise on a resolution or workaround

Sep 3, 09:02 PDT

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.