Identified - Our team has reattached Pulse agents on deployments which should resolve the Heartbeat alerts. If we are unable to reattach the agent, our team will be contacting you for a window to restart the service.
Dec 3, 15:35 PST
Investigating - We have discovered false Heartbeat alerts for several deployments. Our team is investigating the issue.

At this time, we checked all alerts triggered via Pulse and have confirmed that the deployments for which these alerts were triggered are all in a healthy state.

Our team has separate monitoring that is set up for all deployments for which they get alerted on if a node or deployment is unavailable. If you are one of our Premium Customers, and if we encounter any issue, our team will reach out to you via email.
Dec 3, 12:03 PST
Management Portal ? Operational
Management API Operational
Analytics API Operational
AWS route53 Operational
AWS cloudfront Operational
AWS ses-us-east-1 Operational
Pulse Monitoring Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 4, 2020

No incidents reported today.

Dec 3, 2020
Resolved - From December 3 12:04pm UTC to 2:06pm UTC, SearchStax Pulse service experienced elevated 500-level responses for the Pulse API requests. During the incident window, Pulse data for the deployments will show missing data points.

The issue has been resolved.
Dec 3, 04:00 PST
Dec 2, 2020

No incidents reported.

Dec 1, 2020

No incidents reported.

Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.