High Error Rate for Analytics in US Region

Incident Report for SearchStax

Resolved

All track events have been successful over the last hour, and we no longer see any errors for any Site Search Dashboard requests for analytics in US Region. The incident has been resolved.

Posted Nov 21, 2025 - 15:55 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 21, 2025 - 14:53 PST

Investigating

We are seeing a high error rate with Analytics in the US Region. Our team is investigating the issue.
Analytics from the Site Search Dashboard may return 5xx errors, and tracking for analytics may be impacted for clients.

Posted Nov 21, 2025 - 13:34 PST

This incident affected: SearchStax Site Search (Analytics API).