False Heartbeat alerts from SearchStax Solr Service

Incident Report for SearchStax

Resolved

Due to an expired Sectigo Root certificate, named the AddTrust External CA Root, SearchStax Pulse (Monitoring) agents were not able to communicate to our Pulse APIs.

The fix for the issue was put in place at 7:57 am PT and the team is monitoring to ensure that this issue has been fixed.

Posted May 30, 2020 - 03:30 PDT